Contact Us

LOCATIONS

The Collab
@Sheung Wan

20/F, OfficePlus @Sheung Wan
93-103 Wing Lok Street
Sheung Wan
Hong Kong (China)

The Collab
@Wan Chai

24/F, OfficePlus @Wan Chai
303 Hennessy Road
Wan Chai
Hong Kong (China)

The Collab
@Jordan

14/F, HSH Kowloon Centre
192-194 Nathan Road
Jordan
Hong Kong (China)

The Collab
@Kowloon East

3/F, Gravity
29 Hing Yip Street
Kwun Tong
Hong Kong (China)

CONTACT US

OPENING HOURS

Monday to Friday: 9:00 to 18:00

Saturday: 9:00 to 13:00

+852 3691 9911 / +852 3691 9999

+852 6688 2380

    Frequently Asked Questions

    Clients are welcome to arrive the venue and prepare for the event 15-30 minutes prior to the event start without any additional charges. Additional hour fee will be incurred if you wish to start the preparation more than 30 minutes prior to the reserved event time.

    Please contact our team to reschedule any bookings. The Licensee will be allowed to change the details, including but not limited to time, date or venue, of a confirmed booking for once and at no charge in writing 7 working days prior to the original reserved time-period. Any short notice of changing detail is treated as cancellation and follows the cancellation policy. The re-arranged date and time must be taken place within 30 days from date of the reserved time period and is subject to our availability. Any further changes will be charged at 10% of the booking fee per time.

    Please contact our team to cancel any bookings.
    100% of the booking fee will be charged for cancellation of discounted bookings.

     

    Cancellation of confirmed booking at original price will only be accepted in writing and is subject to the below charges:

    Booking made within 7 working days

    – 100% of the booking fee will be charged for any cancellation or if absent to use the reserved Venue.

    Booking made with 7 working days in advance

    – 50% of the booking fee will be charged for any cancellation made minimum 7 working days prior to the reserved time-period.

    – 80% of the booking fee will be charged for any cancellation made less than 7 working days prior to the reserved time-period.

    – 100% of the booking fee will be charged for any cancellation made less than 2 working days prior to the reserved time-period or if absent to use the reserved Venue.

    Yes, we follow the refund policy below:
    Please note that 100% cancellation fee is applied to all discounted bookings.

     

    Written Cancellation Notice Received

    Refund

    Minimum 7 working days prior to the reserved time-period

    50% of Rental Fee

    Less than 7 working days prior to the reserved time-period

    20% of Rental Fee

    Less than 2 working days prior to the reserved time-period or if absent to use the reserved Venue

    0% of Rental Fee

    You can check the availability through “Book Us” on our website or contact our team via phone at 852-3691-9911 / 852-3691-9999 or email via thecollab@hshd.com.hk.

    Yes, wheelchair is accessible for Wan Chai & Kowloon East Collab venue. Disabled toilet is also available.

    Yes, our participants can enjoy complimentary Wi-Fi service.

    Yes, the signage will be displayed in the building lobby and at the entrance of the event space.